Do you have a question for a librarian? Do you need help with finding resources? You can 24 hours a day, 7 days a week! The service is called KnowItNow and is staffed by a mixture of ODU librarians, other academic librarians, and public librarians. You can access it from the red button that says "Live Help"on the ODU Library website. If you would like more information about this or any other reference service, please contact ODU Library's .