How does online bill pay benefit me?
Students will be able to view current and previous account statements online anytime and will be able to view their payment history online. Students also will be able to store payment methods to make quick and easy payments.
Can parents utilize this system?
Students will have the ability to authorize other users, such as parents, to view and make payments toward their accounts.
Is this feature mobile friendly?
Yes. Students can access their account on smart phones and tablets. Students may also choose to have related messages sent to them via text messaging.
What credit cards can I use?
PayPath accepts Mastercard, Visa, Discover and American Express.
Why am I charged a convenience fee?
As part of this upgrade, credit/debit card payments toward student bills will no longer be accepted directly by Ohio Dominican University. The increasing costs of processing credit/credit cards has made it necessary to find a way to manage these expenses and still provide as many payment options as possible.
Accordingly, PayPath, a third-party payment service, will accept credit/debit card payments on the University’s behalf. As part of this service, PayPath adds a non-refundable 2.75% convenience fee to every credit/debit card payment.
The convenience fee is collected entirely by PayPath not Ohio Dominican University. The convenience fee is not refundable. You will be charged the convenience fee if you use your debit card as a credit card.
Can I avoid paying the convenience fee?
You can avoid paying the convenience fee by paying online via e-check. All you need to do is enter your bank accounting information (routing and account numbers) in the fields provided.
The amount will be debited directly from your checking or savings account. You also avoid the convenience fee by paying with a paper check and mailing it to ODU.
How is this different from e-cashier?
E-cashier has been the tool students have used to enroll in a payment plan. Students will still be offered a monthly payment plan through the new online bill pay system. The enrollment fee of $60 per semester will remain the same. More details about the payment plan will be available shortly.
Will I continue receiving a paper statement?
During the summer and fall of 2014, you will receive both paper and electronic statements to help you during this transition.
Starting in the spring 2015, all bills and statements will be sent electronically and you will no longer receive paper bills or statements.