Reference Services

Ask a Librarian

ODU Library Reference Desk  ODU reference librarians are available at the Reference Desk in Spangler. Stop by during regular service hours, schedule a one-on-one consultation, or choose from other options on this page. REFCHAT:
Chat with a librarian 24x7!
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image-phone  Call us at (614) 251-4754 or toll-free at (888) 681-8044 during regular service hours.
image-texting  Text a librarian in the statewide KnowItNow24x7 service at 216-539-4KIN (216-539-4546), staffed by academic and public librarians.
image-email  Email us at ODU reference librarians will respond within one business day.
image-computer  Self-help is also available: Get answers to frequently asked questions from the library's FAQ, or visit our Research Guides or our Tips and Tutorials.  
image-person  Additional services are available for faculty and staff. Contact a librarian for further information.
image-person  For library hours or assistance with your library record, fines, renewals, and course reserves, contact Circulation Services.

Regular Reference Service Hours

ODU Library reference service hours, subject to change:

    • Monday-Thursday 10 a.m. - 6 p.m.
    • Friday 10 a.m. - 4 pm.
    • Saturday 11 a.m. - 3 p.m. (11 a.m. - 2 p.m. during the summer)

In addition, KnowItNow24x7 reference service is available 24 hours a day.

About ODU Library Reference Services

Reference Services Mission and Policy 

Reference Librarians: Who We Are 

Christina Bonner
Christina Bonner
Head, Library Reference & Instruction Services
Education: M.A. & Ph.D. Germanic Languages & Literatures, University of Cincinnati; M.L.I.S. Library & Information Science, Kent State University 
Liaison to:   Division of Business | TESOL
Office: (614) 251-4585 |
Matthew Heller
Matthew Heller
Reference Librarian (part-time)
Education: B.A. Microbiology, Ohio State University; M.L.I.S. Library & Information Science, Kent State University 
Liaison to:   Division of Math, Computer, & Natural Sciences
Office: (614) 251-4585 |
Shaunda Tichgelaar
Shaunda Tichgelaar
Collection & Liaison Services Librarian
Education: B.A. and M.A. English, Arkansas State University; M.L.I.S., Kent State University
Liaison to:   Division of Arts & Letters; Liberal Studies; Division of Education, Faculty Development, Library Development
Office: (614) 251-4755 |
ODU Logo
Head  Librarian
Position Vacant

Office: 614-251-4758 |