Reference Services

Ask a Librarian

 refdesk2  ODU reference librarians are available at the Reference Desk in Spangler. Stop by during regular service hours, schedule a one-on-one consultation, or choose from other options on this page. REFCHAT:
Chat with a librarian 24x7!
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image-phone  Call us at (614) 251-4754 or toll-free at (888) 681-8044 during regular service hours.
image-texting  Text a librarian in the statewide KnowItNow24x7 service at 216-539-4KIN (216-539-4546), staffed by academic and public librarians.
image-email  Email us at ODU reference librarians will respond within one business day.
image-computer  Self-help is also available online: Get answers to frequently asked questions from the library's FAQ, or visit our Research Guides by Subject or our Tips and Tutorials.  

Regular Reference Service Hours

ODU Library reference service hours, subject to change:

  • Monday-Thursday 10 a.m. - 6 p.m.
  • Friday 10 a.m. - 4 pm.
  • Saturday 11 a.m. - 3 p.m. (11 a.m. - 2 p.m. during the summer)

In addition, KnowItNow24x7 reference service is available 24 hours a day.

About ODU Library Reference Services

We are here to help you find information, choose search terms, start your research, use tools and resources, identify and select resources, and evaluation information. For more details, view our Reference Services Mission and Policy

Faculty and Staff

Are you planning a research assignment for your students? Let us know in advance to help us help your students: Submit a Research Assignment Alert.

Additional services are available for faculty and staff. Contact a librarian for further information.

Reference Librarians: Who We Are 

Christina Bonner
Christina Bonner
Reference and Instruction Services Coordinator
Education: B.A., German and Russian; M.A. & Ph.D., Germanic Languages & Literatures, University of Cincinnati; M.L.I.S., Library & Information Science, Kent State University 
Office: (614) 251-4585 |
Matthew Heller
Matthew Heller
Reference Librarian (part-time)
Education: B.A. Microbiology, Ohio State University; M.L.I.S. Library & Information Science, Kent State University 
Office: (614) 251-4585 |
Michelle Sarff
Michelle Sarff
Head Librarian
B.A., English with Minor in Business, Xavier University; M.L.S., Information & Library Science, Indiana University
Office: (614) 251-4758 |
Shaunda Tichgelaar
Shaunda Tichgelaar
Collection and Interlibrary Loan Services Coordinator
Education: B.A. and M.A. English, Arkansas State University; M.L.I.S., Kent State University
Office: (614) 251-4755 |