Update Browser
Your version of Internet Explorer is Outdated

This site has been optimized for modern browsers. Please consider either updating to the latest version of Internet Explorer, or consider viewing the site in Chrome or Firefox.
Update Browser
You are running an old version of Android

This site was optimized for modern browsers. Please consider updating your version of Android if able.
Information Services is responsible for all campus technical support via the Helpdesk, Multimedia Center, network infrastructure, student information system, and web site development.
  • ODU Helpdesk
    The Helpdesk, located in Spangler Learning Center, provides comprehensive technical assistance to the ODU Community.

    Helpdesk Hours:
    • Mon - Sat: 8 a.m. - 10 p.m.
    • Sun: 1 - 9 p.m.
    Learn More
  • Network Acceptable Use Policy
    ODU's Network Acceptable Use Policy includes information regarding access, copyright, harassment, email, plagiarism, vandalism, security and privacy.

    View Policy
  • Multimedia Center
    Provides equipment and instruction for a variety of modern media technology.

    Open during Spangler Learning Center hours, the Multimedia Center is located near the Helpdesk in Spangler. 

    Assistance in the Multimedia Center is provided by the Computer Helpdesk staff. The staff will provide consultation and assistance to students and faculty on the use of the equipment. Individual or group instruction is offered for specialized areas and needs.

    Listening/Viewing Areas

    Equipment such as video, cassette, CD players and slide projectors are located in common areas for individual use. 

    Audio-visual Production and Digital media design 

    The Production Area within the Multimedia Center provides a variety of equipment and supplies for producing audiovisual materials.

    • Ellison Letter Press - to easily cut letters/numbers/shapes for bulletin boards and signs
    • Laminators - to seal paper and posterboard in plastic film for lasting protection (by request)
    • GBC Binding System - used for binding booklets, manuals and reports
    • Computer-generated overhead transparencies
    • CD-ROM Writers
    • Video editor/duplicator
    • Graphic, flatbed scanner and Polaroid slide scanner - for printing hard copy or creating computer presentations.
    • Hewlett Packard color plotter - for creating large format color posters (by request).

    Equipment Loan

    The Multimedia Center offers several kinds of equipment which may be loaned to faculty, staff or students for college projects.

    • Slide projectors
    • Audio cassette recorders
    • VHS camcorders
    • 35mm cameras
    • Digital Still cameras
    • Special Instructions and Consultations

    Special instruction is available by appointment for equipment setup and operation, or for the design of presentation materials. 

    For more information about the Multimedia Center, please contact the Helpdesk.

  • Current System Outages
    Check to see if there are any current or upcoming network system outages.

    View Outages Page
  • FAQs
    Get answers to frequently asked questions about ODU's Information Services.

    View Page

Information Services Staff

Burton, Pamela

Colleague Systems Analyst

Information Services

Spangler Learning Center, Room 210

Engle, John

Lead Data Analyst

Information Services

Spangler Learning Center, Room 210

  • A.S., Central Ohio Technical College

Foster, William

Audiovisual & Telecommunications Technician

Information Services

Spangler Learning Center, Room 210

  • B.A., Ohio University

Haynes, David

Senior Applications Analyst

Information Services

Spangler Learming Center, Room 209

  • B.S., Case Western Reserve University

Lassiter, Fred
Fred Lassiter

Chief Information Officer

Information Systems

Spangler Learning Center

  • B.S., University of Louisville
  • M.Eng., University of Louisville

View Full Bio
Lines, Noelle

Assistant Director of Technical Services

Information Services

Spangler Learning Center, Room 209

  • MBA, Ohio Dominican University
  • BA, Ohio Dominican University

Lyon, Jesse

Network Administrator

Information Services

Spangler Learning Center, Room 210

Morris, Zachary
Zac Morris

Senior Helpdesk Specialist

Information Servcies

Spangler Learning Services, Room 209

  • BS, Ohio Dominican University

Theve, Chris

Network Administrator

Information Services

Spangler Learning Center, Room 212

  • M.B.A., Ohio Dominican University
  • B.S., Ohio Dominican University