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Information Technology is responsible for all campus technical support via the Helpdesk, Multimedia Center, network infrastructure, student information system, and web site development.

Contact the Helpdesk

Office Hours
Mon - Fri: 8 a.m. - 5 p.m.

Summer Hours

Mon - Thu: 8 a.m. - 4:30 p.m.
Fri. 8 a.m. - 3 p.m.

2nd Floor - Spangler Learning Center

  • ODU Helpdesk
    The Helpdesk, located in Spangler Learning Center, provides comprehensive technical assistance to the ODU Community.
    Learn More
  • Network Acceptable Use Policy
    ODU's Network Acceptable Use Policy includes information regarding access, copyright, harassment, email, plagiarism, vandalism, security and privacy.

    View Policy
  • Multimedia Center
    Provides equipment and instruction for a variety of modern media technology.

    Open during Spangler Learning Center hours, the Multimedia Center is located near the Helpdesk in Spangler. 

    Assistance in the Multimedia Center is provided by the Computer Helpdesk staff. The staff will provide consultation and assistance to students and faculty on the use of the equipment. Individual or group instruction is offered for specialized areas and needs.

    Listening/Viewing Areas

    Equipment such as video, cassette, CD players and slide projectors are located in common areas for individual use. 

    Audio-visual Production and Digital media design 

    The Production Area within the Multimedia Center provides a variety of equipment and supplies for producing audiovisual materials.

    • Ellison Letter Press - to easily cut letters/numbers/shapes for bulletin boards and signs
    • Laminators - to seal paper and posterboard in plastic film for lasting protection (by request)
    • GBC Binding System - used for binding booklets, manuals and reports
    • Computer-generated overhead transparencies
    • CD-ROM Writers
    • Video editor/duplicator
    • Graphic, flatbed scanner and Polaroid slide scanner - for printing hard copy or creating computer presentations.
    • Hewlett Packard color plotter - for creating large format color posters (by request).

    Equipment Loan

    The Multimedia Center offers several kinds of equipment which may be loaned to faculty, staff or students for college projects.

    • Slide projectors
    • Audio cassette recorders
    • VHS camcorders
    • 35mm cameras
    • Digital Still cameras
    • Special Instructions and Consultations

    Special instruction is available by appointment for equipment setup and operation, or for the design of presentation materials. 

    For more information about the Multimedia Center, please contact the Helpdesk.

  • Current System Outages
    Check to see if there are any current or upcoming network system outages.

    View Outages Page
  • FAQs
    Get answers to frequently asked questions about ODU's Information Technology.

    View Page

Information Technology Staff

Caruso, Jon

Computer Support Specialist

Information Technology

Spangler 226

  • B.S., CIS, Ohio Dominican University

Engle, John

Lead Data Analyst

Information Technology

Spangler Learning Center, Room 210

  • A.S., Central Ohio Technical College

Foster, William

Audiovisual & Telecommunications Technician

Information Technology

Spangler Learning Center, Room 210

  • B.A., Ohio University

Jungclas, Ashley

Helpdesk Specialist

Information Technology

Spangler Library 209

  • B.S., Otterbein University

Keefer, Christopher

Colleague Systems Analyst

Information Technology


  • B.S., Florida Southern College

Kern, Tracy

Systems Analyst and Software Developer

Information Technology

SLC 111

  • B.S., Franklin University
  • A.A.S., Ohio University of Lancaster

Kurth, Christine
Christine Kurth

Chief Information Officer

Information Technology

Spangler Learning Center, Rm. 107

  • MBA, Franklin University
  • BA, Capital University

Lines, Noelle

Assistant Director of Technical Services

Information Technology

Spangler Learning Center, Room 209

  • MBA, Ohio Dominican University
  • BA, Ohio Dominican University

Loutzenhiser, Rick

Instructional Designer

Information Technology

Spangler Learner Center Room 304B

  • Masters of Professional Studies of Instructional Design, Fort Hays State University
  • Bachelors of Telecommunication Studies, Youngstown State University

Roys, William

Associate Network Administrator

Information Technology

Spangler Learning Center 225

  • B.A., Ohio Dominican University
  • A.A.S., Columbus State Community College

Theve, Chris

Manager, Data Network & Security

Information Technology

Spangler Learning Center, Room 224

  • MBA, Ohio Dominican University
  • BS, Ohio Dominican University